{"xsrfToken":"3d86ed20d6ead3fb6afc9ed6520b4598d81e8a1c_lout","branding":{"id":"1","key":"fcs","name":"fissara Customer Care","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/05c67a41-368e-4d04-bde4-18a271989972/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGNhNmQ2Yi1jNjlmLTQ2ZDctYTZhOC1jYjdkNGU5ODc1NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1YzY3YTQxLTM2OGUtNGQwNC1iZGU0LTE4YTI3MTk4OTk3MiI6WyJyZWFkIl19LCJleHAiOjE3NjUxNjk0NjMsIm5iZiI6MTc2NTE2ODg2M30.tMSpekBeUtwdqyko4pPrs6Yj-1Qy2flpv8RJcxiaFv0&client=fdca6d6b-c69f-46d7-a6a8-cb7d4e987561&mode=fit","logoId":"05c67a41-368e-4d04-bde4-18a271989972","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Fissara Help Center","sharedPortalName":"Fissara Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Fissara Help Center","sharedPortalName":"Fissara Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7226a62b-25fa-4233-a4e8-0e099537989c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGNhNmQ2Yi1jNjlmLTQ2ZDctYTZhOC1jYjdkNGU5ODc1NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcyMjZhNjJiLTI1ZmEtNDIzMy1hNGU4LTBlMDk5NTM3OTg5YyI6WyJyZWFkIl19LCJleHAiOjE3NjUxNjk0NjMsIm5iZiI6MTc2NTE2ODg2M30.5U7ia9XkGnXjC4sy9jwEdbosz1PXfwJWF0oOZgTE6wE&client=fdca6d6b-c69f-46d7-a6a8-cb7d4e987561&height=300&mode=fit","bannerMediaApiFileId":"7226a62b-25fa-4233-a4e8-0e099537989c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"fcs","projectId":10001,"serviceDeskId":1,"name":"fissara Customer Care","description":"<p>Welcome! Get support here for our Maintain, Manage &amp; Move products.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"53","name":"Request product training","descriptionHtml":"","callToAction":"Request product training","introHtml":"<p>Looking for some training on our products? Place a request here.</p>","icon":10499,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[6,1,8,53,7,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGNhNmQ2Yi1jNjlmLTQ2ZDctYTZhOC1jYjdkNGU5ODc1NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUxNzAwNjMsIm5iZiI6MTc2NTE2ODg2MywiYW5vbklkIjoiYW5vbi11c2VyIn0.9wnoaTg_UDNkW770B6fOChBRigsXkn1Kij3bb18B97A","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"fdca6d6b-c69f-46d7-a6a8-cb7d4e987561","tokenDurationInMins":20}},"sharedPortal":{"name":"Fissara Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fissara","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3d86ed20d6ead3fb6afc9ed6520b4598d81e8a1c_lout","baseUrl":"https://fissara.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fissara.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fdca6d6b-c69f-46d7-a6a8-cb7d4e987561","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"71512deae7e94884bf31a053697747f7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://fissara.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}