{"xsrfToken":"78b289b6-f53f-46dc-b879-0208135e05bc_b81d895bc89fb77898ac098756b9084cad4e2b03_lout","branding":{"id":"1","key":"fcs","name":"fissara Customer Care","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/05c67a41-368e-4d04-bde4-18a271989972/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGNhNmQ2Yi1jNjlmLTQ2ZDctYTZhOC1jYjdkNGU5ODc1NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1YzY3YTQxLTM2OGUtNGQwNC1iZGU0LTE4YTI3MTk4OTk3MiI6WyJyZWFkIl19LCJleHAiOjE2Nzk5NzE2NDYsIm5iZiI6MTY3OTk3MTA0Nn0.iMnN8rpDjge_KyobsYuze-v52TYfpr7Jqo9fx7gynSI&client=fdca6d6b-c69f-46d7-a6a8-cb7d4e987561&mode=fit","logoId":"05c67a41-368e-4d04-bde4-18a271989972","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Fissara Help Center","sharedPortalName":"Fissara Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Fissara Help Center","sharedPortalName":"Fissara Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7226a62b-25fa-4233-a4e8-0e099537989c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGNhNmQ2Yi1jNjlmLTQ2ZDctYTZhOC1jYjdkNGU5ODc1NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcyMjZhNjJiLTI1ZmEtNDIzMy1hNGU4LTBlMDk5NTM3OTg5YyI6WyJyZWFkIl19LCJleHAiOjE2Nzk5NzE2NDYsIm5iZiI6MTY3OTk3MTA0Nn0.JywRTeQvPsLo2iYdx1dezqfExGEPcp6jyvPTLMwp2Yk&client=fdca6d6b-c69f-46d7-a6a8-cb7d4e987561&height=300&mode=fit","bannerMediaApiFileId":"7226a62b-25fa-4233-a4e8-0e099537989c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"fcs","projectId":10001,"serviceDeskId":1,"name":"fissara Customer Care","description":"<p>Welcome! Get support here for our Maintain, Manage &amp; Move products.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"53","name":"Request product training","descriptionHtml":"","callToAction":"Request product training","introHtml":"<p>Looking for some training on our products? Place a request here.</p>","icon":10499,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://fissara.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[6,1,8,53,7,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b25318b6-9e65-3670-aac8-19da74f3cba5","appLinkName":"System Confluence","appLinkUrl":"https://fissara.atlassian.net/wiki","spaceKey":"FGKB","spaceName":"fissara group knowledge base","spaceUrl":"https://fissara.atlassian.net/wiki/spaces/FGKB","isServer":false},"labels":[],"projectKey":"FCC","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Fissara Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://fissara.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fissara","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"78b289b6-f53f-46dc-b879-0208135e05bc_b81d895bc89fb77898ac098756b9084cad4e2b03_lout","baseUrl":"https://fissara.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fdca6d6b-c69f-46d7-a6a8-cb7d4e987561","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}